Points of consideration
Hours of Operations:
Aroma secret is open 6 days a week Tuesday to Sunday 10.00 am to 09.00 pm. Monday Closed.
We strongly recommend our guests to book an appointment for next treatment prior to leaving our spa. Spa appointments require accredit card for reservation for appointment time. We do our best to accommodate our walk-in clients, but for guaranteed appointment, please book in advance.
Rescheduling, Cancellation and No-shows
To ensure highest quality of service, we require 24 hour cancellation notice for all services/ treatments. We reserve the right to charge 50% for cancellation made less than 24 hours in advance and full charge for no Shows.
Please arrive at least 10 minutes prior to the schedules time. Your punctuality Is greatly appreciated so that we may start the treatment on time.
All prices are subject to change without prior notice.
Gratuities and taxes
All services/ treatments do not include gratuities and taxes. Upon completion of service/ treatment provided, client may leave gratuities for the specific employee. Recommended gratuities are 05-20% of the treatment.
For your protection
We regret that we won’t be responsible for any loss or damage of any personal articles. Please leave behind any valuable at home.
Our gift cards are elegantly presented and can be purchased for specific treatment or any denominations. Lost or stolen gift cards cannot be replaced. Gift cards can be used at Aroma secret Spa locations. Gift cards and stored credit cannot be redeemed for cash.
Series of treatments
Series of treatments are available for most of the treatments at significant savings. Please consult with one of our therapist or spa manager for further details.
We are proud to announce that with our newly modernized spa facilities; we can cater to any of your special events with full array of spa treatments at discounted rated. Please consult with one of our Spa consultants for your birthday party, bridal shower, and bachelorette party, social and work related gatherings. Corporate accounts are welcomed.
We provide offer complementary skin analysis, treatment awareness and/or product knowledge that addresses your specific concern. Please feel free to request consultation at any time.
If you have any question or concerns, please do not hesitate to contact us via phone at 022-26347148 / 9820997301.
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If any complains please call us at 9820997311/19
Do not forget to ask for your bill before u leave the place.